Privacy Policy

At Alphe's Air Conditioning & Refrigeration, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with Florida and U.S. data protection laws.

1. Information We Collect

When you visit our website, contact us, or request our services, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and any details you provide when scheduling a service.
• Automatically Collected Information: IP addresses, browser type, and website usage data (via cookies and analytics tools) to improve our website and services.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule HVAC services.
• Provide customer support and improve service quality.
• Send service updates or promotions (only if you opt-in).
• Improve our website and user experience.
• Comply with legal requirements and protect against fraud or security threats.

3. Your Privacy Rights

As a Florida resident, you have rights regarding your personal data:

• Access & Correction: You can request to review or update your personal information.
• Deletion: You can request that we delete your personal information unless required by law to retain it.
• Opt-Out of Marketing: You can opt out of receiving promotional messages at any time.

To exercise these rights, contact us at 813-378-2079.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access or misuse. However, no online system is completely secure, so we encourage you to take precautions when sharing information online.

5. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Trusted service providers who assist in scheduling or managing HVAC services under strict confidentiality agreements.
• Law enforcement or government agencies when required by law.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to enhance your browsing experience and understand website traffic. You can adjust your browser settings to disable cookies if you prefer.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in laws, regulations, or business practices. Any updates will be posted with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📞 813-378-2079

This policy is Florida-specific and excludes payment-related terms.